Lokalizacja: Equal Business Park, Kraków

Widełki: negocjowane indywidualnie

Pełny etat – Umowa o pracę

Praca w systemie zmianowym 24/7

Konsultanci prowadzący projekt:
Monika Miśkowicz Tel: 793 838 055 Mail: [email protected]

O Firmie

Nasz partner jest globalną firmą zajmującą się systemami dostępu oraz zabezpieczeń. Po raz trzeci został wyróżniony w rankingu 100 najbardziej innowacyjnych firm według Magazynu Fortune i  posiada 30 % udziałów w światowym rynku w swojej branży z roczną sprzedażą na poziomie 7,3 mld euro. Na całym świecie w biurach naszego partnera zatrudnionych jest prawie 49 000 specjalistów.

Oddział GSSC w Krakowie powstał 3 lata temu i stale zwiększa zatrudnienie!

Cenisz pracę w stabilnej firmie o ugruntowanej pozycji na świecie? Chcesz pracować w globalnych strukturach w atmosferze start-upu? Zgłoś się już teraz!

Opis stanowiska

In this position you will provide support for the Global Network and assist in infrastructure security products and services. High involvement in design and implementation as well as keeping the environment well-documented. Included in role is to understand and suggest improvements of the global network/security services that provides the most value and to be an interaction point driving the solutions forward.

Obowiązki

  • Contribute in driving a common infrastructure design and architecture, being compliant with related policies
  • Contribute in securing documentation being correctly updated
  • Identifying opportunities for service improvements.
  • To ensure adequate communication with the customer(s) for service-related enquiries and issues
  • To serve as the point of escalation for relevant incidents
  • Collecting feedback and requirements from customers and other stakeholders
  • Contributing to an effective service monitoring, performance and capacity utilization
  • Contribute to that Process and routines are well defined and documentation being correctly updated
  • Contribute keeping service in the service catalogue updated and maintained
  • Contributing in analysing and review of actual service performance against Service Level Agreements (SLA) and Operation Level Agreements (OLAs)
  • Support and develop the Global Remote Access Solution.
  • Assist in Network and security related improvements
  • Maintain and handle the services included in the GSSC Network portfolio
  • Contributing in keeping monitoring systems updated
  • Contribute to network infrastructure improvements
  • Contribute in establishment of processes for well-defined Service requests and operations
  • Contribute in supporting infrastructure security services

Wymagane doświadczenie

  • Documented expertise and skills in Global Remote Access Solution Services
  • Long experience in working with global carriers
  • Possess a strong Customer orientation
  • Strong understanding of Infrastructure Services
  • Skills in Architecture design and documentation
  • High level of verbal and written communication and presentation skills
  • Possess a strong Customer orientation, analytical and communication skills and communicate results at a level consistent with the target audience.
  • Travel and fieldwork may including international travel, therefore employee must possess a valid Passport and can acquire valid visas.
  • Highly organized, Pro-active, Self-motivated, Excellent team player with a positive mind set
  • Profound communication skills to build relationships with stakeholders in a global organization
  • Experience from working in a global organization
  • Plus is if applicant has documented skill within areas such as; WAN, Routing, Switching, client VPN, Firewall, URL filtering and Load Balancer
  • Process oriented approach

Jezyk angielski

poziom zaawansowany

Nasz partner oferuje

  • Stable employment in a friendly international atmosphere 
  • Flexible working hours  
  • Private Medical Care  
  • Multisport & Benefit cards  
  • Mobile phone  
  • In-house free English classes  
  • Ergonomic workstations with necessary tools and equipment 
  • Chill-out zone with PlayStation4 and table football
  • Fresh fruits every day
  • Lunch Card 

W razie pytań zapraszamy do rozmowy!