IT Site / Users Support Specialist

Podejmij wyzwanie – praca w Krakowie w branży IT jako
IT Site / Users Support Specialist

What to be part of a leading innovativ team? If so, maybe this exciting IT Site / Users Support Specialist role is for you!

The company

Our partner is a trusted source for innovative products, services, solutions, and know-how related to the creation, management, and use of secure identities for millions of customers around the world. The company’s served markets include physical and logical access control, including strong authentication and credential management; card printing and personalization; visitor management systems. They have been listed two years in a row by Fortune Magazine as one of the world’s 100 most innovative company.


  • Strong communication skills in direct contact and support for users 
  • Good organizational skills & time management 
  • A working knowledge of IT operating systems, particularly Windows.  
  • Understanding of DHCP, AD, Email clients, TCP/IP 
  • Hands on experience of installing IT hardware and software,  
  • Willingness to learn of some software development tools like: SVN, Git, JIRA and more. 


  • Direct and remote users support (first and second line support model)  
  • Follow the guidelines to keep IT infrastructure up & running (servers, printers, services, licenses, etc.) 
  • Onsite support for Krakow and remote for other offices 
  • Maintenance of office hardware (laptops, PC, servers, mobile devices, printers, multimedia & videoconferencing equipment etc.)   
  • Maintain, update, configure, improve software development tools, process tools, intranet portals, etc 
  • Develop solutions with the System Administrators in Krakow and Stockholm to improve software development process efficiency & easy-of-use 
  • Some travel to Stockholm may be required. 

Our partner offers:

– Stable employment in a friendly international atmosphere
– Private medical care, life insurance
– Multisport & Benefit cards
– In-house free English classes
– Mobile phone contract
– Ergonomic workplaces with all necessary tools and equipment
– Free bike and car parking for all employees

If you are interested in this position, please apply by filling out the form:

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